-
Yes. We are committed to providing at least 10 years of spare parts supply and technical support for all products sold, ensuring sustainable operation throughout the equipment's entire lifecycle.
-
Common causes include mechanical seal wear, increased impeller clearance, or pipeline blockage. We recommend regular maintenance and contacting us promptly for professional inspection and optimization adjustments.
-
Please provide the equipment model and serial number. All our replacement parts come from the original manufacturer's production system, ensuring that they are completely consistent with the original parts in terms of specifications, materials, and performance.
-
Damage caused by abnormal operation, unauthorized modifications, force majeure, or failure to perform maintenance as required by the instruction manual is not covered by the free warranty.
-
Please contact our after-sales team immediately, providing the equipment serial number and a description of the malfunction. We will provide remote troubleshooting guidance, and if necessary, arrange for a technical engineer to respond within 24 hours and provide a solution.